Appointment
Policy
To
provide quality care and an optimal experience for each patient, we sincerely
appreciate your cooperation. Each appointment is carefully prepared by our
team: the treatment room is set up in advance, all necessary materials are
organized, and the dentist’s and team’s time is reserved exclusively for you.
Your presence is therefore essential to the smooth operation of the clinic.
We kindly ask that you provide at least 48
business hours’ notice for any appointment changes or cancellations. This
allows us to offer the time slot to another patient and maintain an efficient
schedule. In the event of a missed appointment or a cancellation without 48
business hours’ notice, a $50.00 fee will be charged. Please note that
after two missed appointments without valid reason, your treating
dentist reserves the right to reassess the possibility of scheduling future
appointments. Appointment confirmation is mandatory via your chosen
communication method (phone call, text message, or email). Without
confirmation, the clinic reserves the right to cancel your appointment to make
the time available for another patient.
Specialty
Appointments and Major Treatments
Appointments for specialty procedures or major treatments (e.g.,
surgery, implants, root canal therapy, crowns, complex treatments) require
additional planning, including preparation of the treatment room, materials,
and extended appointment times.
A minimum of 5 business days’ notice is required for any modification or
cancellation.
Failure to provide adequate notice or missing such an appointment will result in a $150.00 fee.