Loi 25-Compliant EMR for Quebec Health Practitioners
Quebec's Loi 25 reshaped how every clinic must protect personal information — with real obligations and real penalties. Colib is a Quebec-friendly, bilingual EMR designed so that booking, charting, billing and telehealth all run inside a platform built for Loi 25 from the start.
What Loi 25 Means for Your Clinic
Loi 25 — the law modernizing Quebec's privacy framework — applies to anyone holding personal information, including solo practitioners and small clinics. It requires you to limit what you collect, obtain proper consent, protect the data, report confidentiality incidents and let clients access or move their information.
The software you use does not make you compliant on its own -- but the wrong software makes compliance nearly impossible. Colib is built to be the right one.
Since July 2024, Quebec's Act respecting health and social services information (Loi 5, LRSSS) adds specific rules for health information, and it also reaches private professional practices. Colib's safeguards are designed with both laws in mind.
Where does your clinic stand today? Take our free Law 25 compliance self-assessment: 15 questions, a compliance score and a prioritized action plan in about 5 minutes.
How Colib Supports Loi 25 Compliance
Colib gives you the technical foundation Loi 25 expects: client data encrypted and hosted in Canada, consent captured on online intake forms, role-based access with access logs, and data export for access and portability requests. The full list of safeguards is on our security page, and the federal side is covered on our PIPEDA-compliant software page.
Incident-Ready Security
Encryption and logging help you contain and document a confidentiality incident, which Loi 25 requires you to record and, in serious cases, report.
Loi 5 (LRSSS) for Health Information
The Act respecting health and social services information, in force since July 2024, sets additional rules for health information held by private practices. Access controls, logging and Canadian hosting support these obligations too.
Bilingual by Design
A platform your French-speaking clients can use in French -- see our bilingual EMR page.
This page is general information, not legal advice. You remain responsible for your own Loi 25 obligations, including appointing a person in charge of the protection of personal information.
Loi 25 and the Rest of Canada
Loi 25 is Quebec's law, but the federal PIPEDA applies across the country. If you practise outside Quebec, or alongside it, see our PIPEDA-compliant software page and our Quebec EMR page for the full provincial picture. Clinics outside Quebec can use our PIPEDA compliance checklist.
Key features for Quebec Practitioners
Our secure EMR platform provides the tools you need to successfully run your practice.
Scheduler
Create appointments in seconds, or allow your clients to book. Two-way Google Calendar & Outlook sync and virtual appointments are available with all our plans.
Charts/Notes
Digitizing your notes and charts is simple and fast with our speech recognition tool and our AI-powered note generation tool ✨.
Easy Booking
Mobile-Friendly
Colib is accessible everywhere from any device, at any time. Your clients get a secure portal.
Receipts & Payments
Facilitate insurance reimbursements with digital receipts and payments with our online card payment system.
Loi 25 EMR — frequently asked questions
Have a Loi 25 question? Contact our Quebec-based team.
Does using Colib make my clinic Loi 25 compliant?
Software alone never makes you compliant — compliance also depends on your own policies and practices. But Colib gives you the technical foundation Loi 25 expects: Canadian hosting, encryption, consent capture, access control and data export.
Is my client data sent outside Quebec or Canada?
Client data is encrypted and hosted on servers in Canada, which addresses Loi 25's concern about transferring personal information outside the province.
How does Colib help with confidentiality incidents?
Encryption and access logs help you contain an incident and reconstruct what happened — the information you need to record it and decide whether it must be reported under Loi 25.
Can a client get a copy of their information?
Yes. You can export a client's information so you can fulfil their right of access and data portability under Loi 25.
Do I still need a person in charge of privacy?
Yes. Loi 25 requires you to designate a person responsible for the protection of personal information. Colib supports that person's work but does not replace the role.
Is Colib available in French for my clients?
Yes. Colib is fully bilingual, so your booking page, forms and client portal can be used in French throughout Quebec.
Run a Quebec Practice on a Loi 25-Ready EMR
Join Quebec practitioners who chose a bilingual EMR built around Loi 25. Start your 30-day free trial — no credit card required.