Electronic Medical Records (EMR) Software for Quebec Therapists and Clinics
Colib is an electronic medical records (EMR) and practice management platform built for Quebec's private practices: psychologists and psychotherapists, social workers, speech-language pathologists, occupational therapists, physiotherapists, dietitians and other allied health professionals. Client files are hosted in Canada and handled in line with Loi 25 and Quebec's health information law (Loi 5 / LRSSS), 5% GST and 9.975% QST are applied automatically to your invoices, and your booking page works in French and English for clients in Montreal, Quebec City, Gatineau, Sherbrooke and every region of the province.
Why Quebec Therapists Choose Colib
A private practice in Quebec answers to its professional order, to the Commission d'acces a l'information, to Revenu Quebec and, since July 2024, to the new health information regime. Colib was built in Quebec with those obligations in mind, so you can spend your time with clients rather than with paperwork.
Loi 25 and Loi 5 (LRSSS) Ready
Encrypted records, role-based access, complete audit logs and Canadian hosting: the technical safeguards Quebec's privacy law (Loi 25) and health information law (LRSSS) expect from a private practice.
Built for Quebec Healthcare
GST and QST calculated on every invoice, and receipts that carry your order number for private insurers.
French First, Fully Bilingual
Booking page, client portal, forms, reminders and receipts in French or English, so you can serve clients in the language of their choice without a second tool.
Electronic Medical Records in Quebec: What Private Practices Need
In Quebec, the electronic record of a private practice must meet Loi 25, Quebec's health information law (Loi 5 / LRSSS) and the record-keeping rules of your professional order.
The Complete Client File
Intake forms, consents, assessments, progress notes, treatment plans and documents in one electronic record, in French or English, with templates adapted to your order's standards.
Loi 25 and LRSSS Safeguards
Individual accounts with two-factor authentication, encryption, access logs and data stored in Canada support your confidentiality obligations.
Designed for Professionals in Private Practice
Colib is built for psychologists, psychotherapists, social workers and allied health professionals in private practice, rather than for medical clinics that bill the RAMQ.
Quebec Practice Management Made Simple
Everything you need to run a compliant, efficient practice in Quebec.
Loi 25-Compliant Security
Encrypted data storage, secure access controls and detailed audit logging, with a Canadian hosting region and a documented incident response process. See our security page.
GST/QST Billing & Invoicing
Automatically calculate and apply 5% GST and 9.975% QST to invoices, and generate tax reports for your accountant. (When applicable to your business and industry)
Online Booking for Quebec Clients
Let clients across Quebec book appointments 24/7 through your secure, branded booking page, in French or English. Learn more about online booking.
Telehealth for Remote Care
Provide virtual care to clients anywhere in Quebec, from the Outaouais to the Cote-Nord, with video conferencing built right into the platform. Discover our telehealth software.
Electronic Health Records (EHR)
Maintain comprehensive, secure client records with customizable templates for assessments, progress notes and treatment plans that follow your order's record-keeping standards.
AI-Powered Clinical Notes
Save time on documentation with AI that drafts clinical notes and session summaries in French or English, with nothing stored outside Canada and nothing used for training; the AI processing itself may transit through the United States, with nothing kept there. Learn more about AI note generation.
Trusted by Therapists Across Quebec
From major cities to smaller communities, Colib supports healthcare providers throughout the province.
Greater Montreal
Montreal, Laval, Longueuil, Terrebonne, Brossard, Saint-Jean-sur-Richelieu
Quebec City Region
Quebec City, Levis, Beauport, Sainte-Foy, Charlesbourg, L'Ancienne-Lorette
Major Regions
Gatineau, Sherbrooke, Saguenay, Trois-Rivieres, Drummondville, Granby
Other Regions
Saint-Hyacinthe, Joliette, Victoriaville, Sorel-Tracy, Val-d'Or, Rouyn-Noranda
Loi 25 and Loi 5 (LRSSS): What a Private Practice in Quebec Must Do
Two laws now frame how a Quebec clinic handles client information. Loi 25 modernized the Act respecting the protection of personal information in the private sector, with obligations phased in between 2022 and 2024. Loi 5, the Act respecting health and social services information (LRSSS), has been in force since July 2024 and applies to health and social services information held by professionals in private practice, not only to public institutions. Colib gives you the technical safeguards both laws expect; your own policies, consents and incident register complete the picture. Check where your clinic stands with our free Law 25 compliance checklist.
How Colib Supports Loi 25 and LRSSS Compliance
Hosting in Canada
All client health information is encrypted and stored in a Canadian data centre, which simplifies the assessment you must make before communicating information outside Quebec.
Need-to-Know Access
Role-based permissions per practitioner, assistant and clinic, so each person only sees the files their role requires.
Audit Trails
Logging of who accessed which record and when, the evidence you need to answer an access request or document an incident.
Consent and Intake Forms
Bilingual digital forms to collect and document consent for collection, use and communication of information, signed from the client portal.
Incident Readiness
Monitoring, encryption at rest and in transit, and a documented response process to help you meet the incident notification duties of both laws.
Key Obligations for Quebec Clinics
- Designate a Privacy Officer Loi 25 requires every business, including a solo practice, to name a person responsible for the protection of personal information and publish their contact details
- Keep an Incident Register Record every confidentiality incident and notify the Commission d'acces a l'information and affected clients when there is a risk of serious injury
- Assess Privacy Factors Conduct a privacy impact assessment before adopting a new system that holds personal information, and before communicating information outside Quebec
- Collect and Use With Consent Collect only what is necessary, obtain clear consent for each purpose, and respect the confidentiality rules of the LRSSS for health and social services information
- Provide Access and Retain Properly Answer client access and correction requests, and follow your order's retention schedule before securely destroying files
Practising in another province as well? See our Canada EHR overview for the federal and provincial laws that apply, or read about our security measures.
Built for Quebec
Safeguards Built In for Quebec Clinics
These safeguards are built into Colib for every clinic located in Quebec.
Stronger Sign-In for Quebec Clinics
Mandatory Two-Factor Authentication
As soon as a clinic's address is in Quebec, two-factor authentication is required for every practitioner and every client, on Colib and on the client portal, and cannot be turned off.
Lockout After Failed Attempts
Five wrong passwords lock the account for 30 minutes and the account holder is notified by email.
New Device Alerts
A sign-in from an unknown device triggers an email with the date, device and address, so a stolen password is noticed right away.
Automatic Sign-Out
Each clinic chooses its inactivity delay (15 to 180 minutes). Users are signed out on the server side when the delay is reached.
Authentication Log
Every successful and failed sign-in is recorded, and the acceptance of the terms of use is kept with its date for each account.
Consent Register
Every consent given by a client (booking terms, cancellation policy, text-message reminders, parent or guardian of a minor, form attestations) is kept with the exact text shown, its version and the date.
Uploaded Files Are Scanned
Every file uploaded to a record is scanned for malware before it is encrypted and stored; an infected file is refused.
Audit-Log Permission and Daily Security Review
Access to the audit log is a dedicated permission granted member by member, and security events are reviewed every day by Colib's security officer.
Accessibility and Versioned Terms
A public accessibility statement (SGQRI 008 / WCAG 2.2 AA), and terms of use that are versioned and re-accepted at the next sign-in whenever they change.
Transparent Use of Artificial Intelligence
AI-Generated Notes Are Marked
A note drafted with AI carries a visible marker in the client file, with the version of the model that produced it, and the practitioner always reviews it before it is saved.
Report a Wrong Result
One click reports an inaccurate AI result. Reports and AI decisions are recorded in your clinic's audit log, which your administrator, or any member granted the audit-log permission, can consult and export.
Transcripts Deleted Once the Note Is Written
A telehealth transcript is deleted as soon as the note has been generated, unless the clinic chooses to keep it in the record, and the text sent to the model is never kept in our logs.
Stored in Canada
Client records stay stored in Canada. AI requests are processed by the Claude Sonnet 4.6 model on Amazon Bedrock: the request may transit through, and be processed in, the United States, with nothing stored or kept there, as described in our AI policy.
Built for Quebec Healthcare Professionals
Colib serves members of Quebec's professional orders as well as unregulated wellness practitioners.
Mental Health
Allied Health Professionals
Nutrition & Wellness
- Dietitians-Nutritionists (ODNQ)
- Naturopaths
- Wellness Coaches
Bodywork & Manual Therapy
- Massage Therapists
- Chiropractors (OCQ)
- Osteopaths
- Acupuncturists (OAQ)
Specialized Therapists
- Art Therapists
- Music Therapists
- Play Therapists
- Sexologists (OPSQ)
Multi-Disciplinary Clinics
- Group Practices
- Community Health Centers
- Wellness Clinics
- Rehabilitation Centers
Key features for Quebec Therapists
Our secure EHR platform provides the tools you need to successfully run your practice.
Scheduler
Create appointments in seconds, or allow your clients to book. Two-way Google Calendar & Outlook sync and virtual appointments are available with all our plans.
Charts/Notes
Digitizing your notes and charts is simple and fast with our speech recognition tool and our AI-powered note generation tool ✨.
Forms
Send user-friendly online forms and get auto-generated patient files.
Invoices
Generate and customize your invoices in just a few clicks.
Easy Booking
Clients can easily book and manage their appointments, or join your waitlist if no time slots are available.
Mobile-Friendly
Colib is accessible everywhere from any device, at any time.
Email & SMS Reminders
Reduce no-shows, give precise instructions, look more professional.
Receipts & Payments
Facilitate insurance reimbursements with digital receipts and payments with our online card payment system.
Quebec EHR -- frequently asked questions
Questions about getting started in Quebec? Contact our team.
Which electronic medical records software should a Quebec private practice choose?
It depends on your profession. Medical clinics usually need an EMR built for RAMQ billing, while psychologists, psychotherapists and allied health professionals need a bilingual EMR that supports Loi 25, the LRSSS, their order's record-keeping rules, GST/QST and online booking. Colib is designed for this second group.
Is Colib compliant with Loi 25 for a private practice in Quebec?
Colib provides the safeguards Loi 25 expects from your software: encryption, role-based access, audit logs, consent forms and hosting in Canada. Naming your privacy officer, keeping your incident register and writing your policies remain your responsibility, and our help centre walks you through them.
What about Loi 5 and the LRSSS?
The Act respecting health and social services information applies since July 2024 to health information held by professionals in private practice. Colib's access controls, logging and Canadian hosting support its confidentiality and access rules; the law does not require a specific software product.
Does Colib apply GST and QST to my invoices?
Yes. When your services are taxable, Colib adds 5% GST and 9.975% QST automatically, prints your registration numbers on invoices and receipts, and produces the reports your accountant needs.
Which Quebec professional orders does Colib work for?
Members of the OPQ, OTSTCFQ, OOAQ, OEQ, OPPQ, ODNQ and other orders use Colib. Note templates, receipts with your permit number and retention settings adapt to the standards of each order.
Is Colib available in French?
Yes. Colib was built in Quebec and is fully bilingual: your interface, booking page, client portal, forms and reminders can all run in French, in English, or in each client's preferred language.
Explore More Colib Resources
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