PIPEDA-Compliant Software for Canadian Health Practitioners
If you keep client health records, Canada's federal privacy law — PIPEDA — applies to you. Colib is a PIPEDA-compliant EHR built for Canadian therapists and clinics, with encryption, access controls and data hosted in Canada — not a US platform with a privacy page bolted on.
Why a PIPEDA-Compliant Therapist Needs the Right Software
PIPEDA — the Personal Information Protection and Electronic Documents Act — sets ten fair information principles: accountability, consent, limiting collection, safeguards, openness and more. A practitioner can follow every principle and still be exposed if the software stores client data on foreign servers, lacks encryption, or cannot show who accessed a file.
Becoming a PIPEDA-compliant therapist or clinic starts with choosing PIPEDA-compliant software underneath it all.
What Makes Colib a PIPEDA-Compliant EHR
These are the safeguards that turn good intentions into a defensible privacy posture.
Canadian Data Residency
Client records are encrypted and stored on servers located in Canada, keeping data under Canadian jurisdiction.
Encryption in Transit & at Rest
Data is encrypted when stored and when moving between you and the platform — the safeguard PIPEDA expects for sensitive health information.
Consent at Collection
Online intake forms let you obtain and document client consent before you collect their information.
Role-Based Access & Logging
Limit who sees each file and keep a log of access — supporting the accountability and safeguards principles.
Client Access to Their Data
Export a client's information so you can answer access requests, as PIPEDA's individual-access principle requires.
Provincial Laws Too
Beyond PIPEDA, Colib is ready for provincial laws — see our Loi 25 EHR page for Quebec.
This page is general information, not legal advice. Compliance also depends on your own policies, training and practices.
PIPEDA-Compliant Software for Every Discipline
The same privacy foundation protects every kind of practice. Explore Colib for psychotherapists, psychologists, physiotherapists, social workers and nutritionists — or see the national picture on our Canada EHR page.
Key features for Canadian Practitioners
Our secure EHR platform provides the tools you need to successfully run your practice.
Scheduler
Create appointments in seconds, or allow your clients to book. Virtual appointments are available with all our plans.
Charts/Notes
Digitizing your notes and charts is simple and fast with our speech recognition tool and our AI-powered note generation tool ✨.
Forms
Send user-friendly online forms and get auto-generated patient files.
Invoices
Generate and customize your invoices in just a few clicks.
Easy Booking
Clients can easily book and manage their appointments, or join your waitlist if no time slots are available.
Mobile-Friendly
Colib is accessible everywhere from any device, at any time.
Email & SMS Reminders
Reduce no-shows, give precise instructions, look more professional.
Receipts & Payments
Facilitate insurance claims with digital receipts and payments with our online card payment system.
PIPEDA-compliant software — frequently asked questions
Still have a privacy question? Contact our team.
Is Colib a PIPEDA-compliant EHR?
Colib is built to support PIPEDA: client data is encrypted and hosted in Canada, access is controlled and logged, and consent can be captured at collection. Full compliance also depends on how you operate your practice.
Does software alone make me a PIPEDA-compliant therapist?
No. PIPEDA-compliant software is the foundation, but you also need privacy policies, staff awareness and good day-to-day habits. Colib gives you the technical half so the rest is manageable.
Where is my client data stored?
On encrypted servers located in Canada. Keeping data in Canada avoids exposing client health information to foreign jurisdiction.
Can I respond to a client's request to see their file?
Yes. You can export a client's information, which supports PIPEDA's principle that individuals can access the personal information held about them.
Does PIPEDA apply if I also follow a provincial law?
Several provinces have their own health-privacy laws, and Quebec has Loi 25. Colib is designed to support both layers — see our Loi 25 EHR page.
Is telehealth in Colib also PIPEDA compliant?
Yes. Video sessions run inside the same secure, encrypted platform with Canadian data residency — there is no separate, less-protected tool to manage.
Put a PIPEDA-Compliant EHR Under Your Practice
Join Canadian practitioners who trust Colib to keep client data encrypted, logged and hosted in Canada. Start your 30-day free trial — no credit card required.