Electronic Health Records (EHR) Software in Canada for Therapists and Clinics
Colib is an electronic health records (EHR) and practice management platform built in Canada for therapists, counsellors, psychotherapists, speech-language pathologists, nutritionists and allied health professionals from coast to coast. Built for PIPEDA and for each provincial privacy law, our bilingual software helps you manage your practice efficiently whether you are in Ontario, Quebec, British Columbia, Alberta or any other province or territory.
Why Canadian Therapists Choose Colib
Canada's diverse healthcare landscape requires software that understands federal and provincial regulations. Colib is purpose-built for Canadian practitioners, ensuring compliance and efficiency from Vancouver to St. John's.
Made in Canada, for Canada
Canadian-owned and operated with all data stored on Canadian servers. Full understanding of federal PIPEDA and of every provincial privacy and health information law.
Fully Bilingual
Complete English and French language support for clients and practitioners. Serve clients in their preferred official language across Canada.
Multi-Provincial Compliance
Built for PIPEDA and the provincial regimes: PHIPA (ON), PIPA and HIA (BC/AB), Loi 25 and LRSSS (QC), PHIA (MB/NS/NL), HIPA (SK), PHIPAA (NB) and HIA (PEI). One platform that works everywhere in Canada.
Electronic Medical Records vs Electronic Health Records in Canada
The two terms are often used interchangeably, but they do not always mean the same thing in Canada. Here is how they compare, and where Colib fits.
EMR: the Chart of Your Practice
An electronic medical record (EMR) is the digital version of the chart kept within one practice: intake, assessments, progress notes, treatment plans and documents.
EHR: a Broader Health Record
In Canada, electronic health record (EHR) often describes a broader record shared across care settings, such as provincial health record systems. In private practice, EHR is also widely used for the software that holds client charts.
Where Colib Fits
Colib is electronic records and practice management software for private practices and clinics: client charts, clinical notes, forms and documents live in one secure place, alongside booking, invoicing and telehealth.
What to Look for in Electronic Health Records Software in Canada
- Data stored in Canada, with encryption and individual user accounts
- Support for PIPEDA and your provincial privacy and health information law
- Record-keeping that follows your professional college's rules
- Consent forms and access logs built into the client record
- English and French for practitioners and clients
- Booking, invoicing and insurance receipts connected to the chart
- A secure client portal instead of email
- A simple way to export your records if you ever change software
Practice Management Built for Canada's Healthcare System
Everything you need to run a compliant, efficient practice anywhere in Canada.
PIPEDA-Compliant Security
Meet federal and provincial privacy requirements with encrypted data storage on Canadian servers, secure access controls and comprehensive audit trails. See our security page.
Provincial Tax Compliance
Automatically handle HST, GST + PST, GST + QST or GST-only billing based on your province, and issue insurance receipts with your registration number. Tax calculations built for every Canadian jurisdiction.
Online Booking Coast to Coast
Let clients across Canada book appointments 24/7 through your secure, bilingual booking page with automatic timezone handling. Learn more about online booking.
Telehealth Across Provinces
Provide virtual care to clients anywhere in Canada with video conferencing built into the platform, ideal for remote and rural communities. Discover our telehealth software.
Bilingual Electronic Health Records
Maintain comprehensive client records in English or French with customizable templates for assessments, progress notes and treatment plans.
AI-Powered Clinical Notes
Save time on documentation with AI that drafts notes and session summaries in English or French, with nothing stored outside Canada and nothing used for training; the AI processing itself may transit through the United States, with nothing kept there. Learn more about AI note generation.
Serving Healthcare Practitioners Across All Canadian Provinces & Territories
From major cities to remote communities, Colib supports healthcare providers throughout Canada. Each province page explains the local privacy law, taxes and professional colleges.
Yukon, Northwest Territories & Nunavut
HIPMA, HIA and ATIPP ready
Whitehorse, Yellowknife, Iqaluit
All Provinces Covered
One platform for coast to coast
Federal PIPEDA compliance everywhere
Privacy & Records Management You Can Trust
Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) is the federal privacy law that applies to private-sector organizations across Canada, and it steps aside where a province has adopted a substantially similar law of its own. As Canadian privacy records management software, Colib gives you the safeguards PIPEDA expects while also meeting the additional provincial requirements wherever you practice. Dig deeper on our dedicated PIPEDA-compliant software page or our security page.
How Colib Supports PIPEDA Compliance
Canadian Data Sovereignty
All client data is stored on encrypted servers located in Canada, which keeps your records under Canadian law and simplifies your privacy notice.
Consent Management
Built-in tools for obtaining, documenting and managing client consent as required by PIPEDA across all interactions: every consent is stored with the exact text shown, its version and the date.
Purpose Limitation
Collect only what is needed for healthcare delivery, with clear documentation of why information is collected and how it is used.
Individual Access Rights
A client portal that lets individuals access their personal information and request corrections as required by PIPEDA.
Accountability & Breach Response
Comprehensive audit logs and a documented incident response process to support the accountability and breach notification requirements of PIPEDA.
PIPEDA's 10 Fair Information Principles
Check your clinic against these principles with our free PIPEDA compliance checklist. In Quebec, use our Law 25 compliance checklist.
- AccountabilityOrganizations are responsible for personal information under their control
- Identifying PurposesClear communication about why information is collected
- ConsentKnowledge and consent required for collection, use or disclosure
- Limiting CollectionCollect only what is necessary for identified purposes
- Limiting Use, Disclosure, and RetentionUse only for stated purposes and retain only as needed
- AccuracyPersonal information must be accurate, complete and up to date
- SafeguardsSecurity safeguards appropriate to the sensitivity of the information
- OpennessTransparent policies and practices for managing personal information
- Individual AccessIndividuals can access their information and challenge its accuracy
- Challenging ComplianceA process for addressing challenges concerning compliance
Built for Canadian Healthcare Professionals
Colib serves health practitioners across all Canadian provinces, territories and professional colleges.
Mental Health
- Psychotherapists & Psychologists
- Social Workers & Counsellors
- Clinical Mental Health Therapists
- Addiction Counsellors
Allied Health Professionals
- Speech-Language Pathologists
- Occupational Therapists
- Physiotherapists
- Kinesiologists
Nutrition & Wellness
- Registered Dietitians
- Nutritionists
- Naturopathic Doctors
- Wellness & Life Coaches
Bodywork & Manual Therapy
- Registered Massage Therapists
- Chiropractors
- Osteopaths
- Acupuncturists
Specialized Therapists
- Art & Music Therapists
- Play Therapists
- Family & Couples Therapists
- Sex Therapists
Multi-Disciplinary Clinics
- Group Practices
- Community Health Centers
- Wellness Clinics
- Rehabilitation Centers
Key features for Canadian Therapists
Our secure EHR platform provides the tools you need to successfully run your practice.
Scheduler
Create appointments in seconds, or allow your clients to book. Two-way Google Calendar & Outlook sync and virtual appointments are available with all our plans.
Charts/Notes
Digitizing your notes and charts is simple and fast with our speech recognition tool and our AI-powered note generation tool ✨.
Forms
Send user-friendly online forms and get auto-generated patient files.
Invoices
Generate and customize your invoices in just a few clicks.
Easy Booking
Clients can easily book and manage their appointments, or join your waitlist if no time slots are available.
Mobile-Friendly
Colib is accessible everywhere from any device, at any time.
Email & SMS Reminders
Reduce no-shows, give precise instructions, look more professional.
Receipts & Payments
Facilitate insurance reimbursements with digital receipts and payments with our online card payment system.
Electronic health records in Canada -- frequently asked questions
What is the difference between an EMR and an EHR in Canada?
An electronic medical record (EMR) is the digital chart kept within one practice. In Canada, electronic health record (EHR) often refers to a broader record shared across care settings, such as provincial systems. In private practice, both terms are commonly used for the software that holds client charts.
Where is the data of an electronic health record stored with Colib?
Client records are encrypted and stored on servers located in Canada, which keeps your electronic health records under Canadian law and simplifies your privacy obligations.
Is Colib an electronic medical records system for physicians?
Colib is designed for therapists, counsellors, psychologists, allied health professionals and multidisciplinary private clinics rather than for medical offices or hospitals. It covers the client chart, notes, forms, documents, booking, invoicing and telehealth in one platform.
Can I move my existing records to Colib?
Yes. Colib can import data from several practice management systems, and our team can guide you through the transfer of your client records.
Does Colib work in every Canadian province?
Yes. Colib is used by practitioners across Canada and takes into account PIPEDA and the provincial privacy and health information laws, as well as provincial sales taxes on invoices and receipts.
Frequently asked questions
If you can't find what you're looking for, please contact us, and we'll get back to you.
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How can Colib help improve my efficiency?
Well, everything you need is in one place. Colib helps you automate tedious and repetitive administrative tasks, so you have more time to attend your clients.
Does Colib have an app?
No, Colib is a web-based practice management software. No need to download or install anything, Colib is always available, from anywhere, at any time.
Can Colib replace my website?
You can use Colib to host a personal webpage for your practice. Feel free to use it as a supplement to your existing website or replace it altogether.
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How secure is my data?
Your data is encrypted and securely stored in Canada. Colib is built to support your obligations under PIPEDA, PHIPA, PIPA and Loi 25. Visit our security page if you need more information.
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Are upgrades free and automatically updated?
Colib is always up to date with the latest updates at no additional costs. New features and improvements are automatically updated, so you always get the latest version.
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How can I transfer data from my current PMS to Colib?
Colib makes it easy to upload data from your existing practice management system. Files exported from Jane App and Owl Practice can be uploaded directly. For other systems, you can use our preformatted Excel template to batch upload client records, notes, and appointments.
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Does Colib support bilingual clients?
We're aware that practitioners in Québec are required to attend to clients in the language of their choice: French or in English. With Colib, your clients can choose their language of preference.
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Do you offer discounts for part time practitioners?
Our Starter plan gives you Colib for $3 per appointment, with a $9/month minimum. This plan, designed specifically for solo practitioners and part-time practitioners, gives you the flexibility to scale at your own pace. From 25 appointments a month, the Practitioner plan at $75/month is the better deal.
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Why should I use Colib?
Colib wants to help practitioners focus on delivering improved care. We provide stellar support and onboarding to ensure that you fully benefit from all the features Colib has to offer.
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Explore More Colib Resources
Ready to Simplify Your Canadian Practice?
Join Canadian healthcare practitioners from coast to coast who trust Colib for PIPEDA-compliant practice management. Start your free 30-day trial today -- no credit card required.
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